Pricing and Billing

 2017 Pricing Policy |  2017 Schedule of Prices


Our charges are a combination of fixed (network), variable (kW load) and dedicated asset fees and charges. These different components of the lines charge are combined to give a yearly total for each installation. We then offer payment for this charge in twelve equal instalments (subject to price increases) over the year. Regardless of whether the power is turned off or on, these charges remain the same each month. The following explains these different charges.

Dedicated Asset Fees and Charges

Meters:All customers are charged a meter fee and this fee depends on the quantity of meters at a property and their specifications.
Relay (control fee): This is a charge for a relay that is in place. The most common use for a relay is to turn hot water cylinders on and off remotely for ripple (load) control.
Transformers:There is a charge to an installation for a transformer if there are 3 or less installations being served by a transformer.

Click here for more information.

Network Fee (capacity charge)

The likely maximum kVA capacity an installation will require at any time.


The maximum kVA capacity that TLC has been requested to supply.

Please note: There is a 5kVA minimum capacity charge for domestic customers.

Click here for more information.

kW Load (Variable charge)

The Lines Company prices on the uncontrolled load of a customer during periods of load control.

Click here for more information. 

Transmission Fee 

This is based on your current kW Load level.

Click here for more information.

Low Fixed Charge

The Low Fixed Charge Pricing Plan is available to customers in their primary place of residence, with a 2017 kW load less than 2.65kW.

Click here for more information.

Useful Links

  • 2017 Pricing Methodology
  • Load Control Drivers
  • Terms of Service
  • Credit Management Policy
  • In case of emergency call our free emergency line

    0800 367 328

    Useful Tip

    Crockpots and slow cookers are a handy way to keep the power lower during load control periods and they are a delicious way to cook lamb casserole or roast chicken in winter!