Pricing and Billing

 2017 Pricing Policy |  2017 Schedule of Prices

Introduction

Our charges are a combination of fixed (network), variable (kW load) and dedicated asset fees and charges. These different components of the lines charge are combined to give a yearly total for each installation. We then offer payment for this charge in twelve equal instalments (subject to price increases) over the year. Regardless of whether the power is turned off or on, these charges remain the same each month. The following explains these different charges.

Dedicated Asset Fees and Charges

Meters:All customers are charged a meter fee and this fee depends on the quantity of meters at a property and their specifications.
Relay (control fee): This is a charge for a relay that is in place. The most common use for a relay is to turn hot water cylinders on and off remotely for ripple (load) control.
Transformers:There is a charge to an installation for a transformer if there are 3 or less installations being served by a transformer.

Click here for more information.

Network Fee (capacity charge)

The likely maximum kVA capacity an installation will require at any time.

Or

The maximum kVA capacity that TLC has been requested to supply.

Please note: There is a 5kVA minimum capacity charge for domestic customers.

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kW Load (Variable charge)

The Lines Company prices on the uncontrolled load of a customer during periods of load control.

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Transmission Fee 

This is based on your current kW Load level.

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Low Fixed Charge

The Low Fixed Charge Pricing Plan is available to customers in their primary place of residence, with a 2017 kW load less than 2.65kW.

Click here for more information.

Useful Links

  • 2017 Pricing Methodology
  • Load Control Drivers
  • Terms of Service
  • Credit Management Policy
  • In case of emergency call our free emergency line

    0800 367 328

    Useful Tip

    Tips for holiday home owners with demand meters

    Holiday home owners can experience considerable increases in their line charges because of their distinctive kW load pattern. While you are staying at the residence it is advisable to maintain a base warmth in the home during the day to avoid the load required to heat the home from a much lower temperature in the evening. Have hot water and non-essential appliances on ripple control.