Your meter

Older style electricity meters are in the process of being replaced with newer time of use meters at residences and business premises throughout the network.

Time of use meters are a more modern type of electricity meter which is being rolled out to homes and business premises throughout our supply area. They used to be found only on larger commercial buildings and industrial facilities but, increasingly, they are being installed and used for residential customer metering.

captions here

A time of use meter records your load in half-hourly segments. It gives you greater ability to monitor and manage your individual load. It gives us the ability to know your actual load for any given period. Sometimes called demand meters, the term “demand” refers to the power requirement for a given time interval (eg half hour intervals). Demand meters measure both energy consumption (kWh) and power usage or demand (kW).

This gives you more options to manage your load any time of the year.

With time of use meters your kW load charge is calculated when The Lines Company is controlling the load on your local network.

The load reading is referenced against the periods when The Lines Company is controlling the load on your local network. The lower your average load during those periods, the lower your kW load will be.

The demand meter is read as normal by your electricity retailer. That reading logs only the kWh used – the energy component for which you will be invoiced by your retailer.







Key Security Policy

TLC undertake to:

  1. store your installation’s key in a locked safe
  2. not give access to any keys other than for TLC staff or contractors for the purpose of official TLC business
  3. dispose of your key upon request.


Smart Meter Fact Sheets - Electricity Authority

Smart Meter Fact Sheet 6 - Use and benefit of smart meters in New Zealand

Smart Meter Fact Sheet 6A - Commonly asked questions by householders


In case of emergency call our free emergency line

0800 367 328

Useful Tip

Put your next washing load on before you go to bed at night, making sure it’s a full load. You’ll save time by doing fewer loads and it will cost you less than it would during load control periods. A little forward planning will save you a lot of time and money!