Terms of Service

Please click on the following link to open the company's standard Terms of Service. You may save the document on your computer. Alternatively a hard copy of the Terms and Conditions is available from the company's offices.

Standard Terms of Service

Terms of Service - Changes
On 1 November 2016 the new Standard Terms of Service became effective. The new terms apply to both residential and commercial connections on The Lines Company network. The new terms replace the 2009 Domestic and Commercial Terms and Conditions.
The changes between the two documents are wide ranging. We will continue to keep both the old and new terms available so that interested persons can track the changes made. If you are unable to use the links below please let us know and we will make paper copies available.
If you would like specific detail on changes to individual terms please send either a written request or email, identifying which term you are interested in.
“Terms of Service”
The Lines Company Ltd
PO Box 281, Te Kuiti 3941
queries@thelines.co.nz – subject line:  Terms of Service.