Electricity Authority

The Electricity Authority is the independent Crown entity responsible for the efficient operation of the New Zealand electricity market.

Commerce Commission

Achieving the best possible outcomes in competitive and regulated markets for the long-term benefit of New Zealanders

Electricity & Gas Complaints Commissioner

The Lines Company is a member of the free and independent Electricity and Gas Complaints Commissioner scheme. If you have a complaint about any aspect of our service please please contact The Lines Company. If you are not happy with the way the company handled your complaint you can contact the Electricity & Gas Complaints Commissioner. You can make a complaint online, or you can call 0800 22 33 40

Energy Efficiency & Conservation Authority

EECA is the government agency that works to improve the energy efficiency of New Zealand's homes and businesses, and encourage the uptake of renewable energy.