Welcome to the TLC Pricing Review Page

August 2017

As part of TLC’s Pricing Review, we are running a ToU trial. Here is the latest information. Please check back here for updates from time to time.

April / May 2017

Focus Group Meetings

Customer consultations with seven Focus Groups, attended by 130 people, have taken place in Otorohanga, Te Kuiti, Turangi, Ohakune, Mangakino and Taumarunui. Meeting notes can be viewed here.

March 2017

Service based pricing review released and an alternative methodology to be explored. 
24 March 2017
Earlier this month The Lines Company Limited (TLC) Board received the final reports of the independent review.  The report with accompanying Board overview statement is available to view and download.
The review has recommended a move away from the current approach which is based on a ‘variable demand charge’ to a ‘variable time of use’ charge, also referred to as ‘Time Of Use’ (TOU). Customers would be charged at different rates for different times of the day, a low peak rate, a shoulder rate and a higher rate during peak periods.

September 2016

On 6th September 2016, the TLC Board commenced an independent review of the service-based pricing approach that is currently in place. 
After 10 years of the current methodology being applied, it was felt that a full substantive review was warranted to provide a positive plan going forward for future pricing decisions. 
The Lines Company Board issued Terms of Reference for the Service Based Pricing review.
The TLC Board has announced the selection of two high profile experts from the energy industry to lead the review, former chief executive of Orion - Christchurch’s lines company, Roger Sutton and the leader of PwC’s Energy Markets Sector Group, Lynne Taylor. View media release

As the review process continues this page will be updated with information.



On the 16 August 2016 The Electricity Authority announced a Market Performance Review of The Lines Company. TLC has welcomed the review. Below are some useful links about the Electricity Authority Review.

TLC Media release

Electricity Authority (EA) Media Release

EA Information about the Market Performance Review

Links to previous reviews and background reading


In case of emergency call our free emergency line

0800 367 328