Households and businesses in the King Country and Ruapehu area receive two bills each month relating to their electricity.
You’ll get one from us for the cost of connecting, maintaining the lines, and delivering power to your property, and another from your chosen energy retailer for the cost of the electricity you’ve used.
While your two bills may arrive at different times, it’s important to remember you’re not paying for the same thing twice.
We’re your distributor (getting the supply to wherever it’s needed), while your retailer is charging you for the actual electricity that runs down our network lines.
The two invoices you receive reflect the actual costs involved in providing these different services to you.